Terms of service

Last updated: October 8, 2025

1. Overview

Welcome to Jadu Beauty, operated by Jadu Magic Drip LLC (“we,” “our,” “us”).
These Terms of Service (“Terms”) govern your use of our website www.JaduBeauty.com and all related services, tools, content, and features (collectively, the “Services”).

By visiting our site, purchasing something from us, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference.
If you do not agree, please discontinue use of our Services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

2. Eligibility

By using the Services, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site under your supervision.

You agree not to use our products or Services for any illegal or unauthorized purpose or in violation of any applicable laws.

3. Online Store Terms

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.

Prices, product availability, and promotions are subject to change without notice.
We reserve the right to refuse service, cancel orders, or limit quantities for any reason at any time.

4. Accuracy of Information

We make every effort to ensure that product descriptions, pricing, and other information on our website are accurate.
However, errors or inaccuracies may occur, and we reserve the right to correct them without prior notice, even after an order has been placed.

5. Products and Services

All products are subject to availability and may be discontinued at any time.
Certain products or promotions may be available exclusively online through our website.

All prices are listed in U.S. dollars unless otherwise specified.
We reserve the right to limit the sales of our products to any person, region, or jurisdiction and to limit quantities purchased per person or per order.

6. Orders and Payments

By placing an order, you agree to provide accurate, complete, and current billing and shipping information.
We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

Payments are processed securely through Shopify Payments or other approved processors.
By submitting your payment details, you authorize us (and our payment processor) to charge your chosen payment method for the total amount of your order.

7. Shipping and Returns

Please refer to our Shipping Policy and Return & Refund Policy (if available) for information regarding shipping timelines, delivery, returns, and exchanges.

We are not responsible for delays caused by carriers, customs, weather conditions, or other events beyond our control.

8. Intellectual Property

All content available through the Services — including text, graphics, logos, product names, packaging designs, videos, and code — is the property of Jadu Magic Drip LLC or its licensors and is protected under applicable copyright and trademark laws.

You may not use our trademarks (including “Jadu Beauty,” “Magic Drip,” “Split Ends Care,” and related logos or designs) without prior written consent.

9. Third-Party Tools and Links

Our website may include links to or integrations with third-party tools or websites.
We are not responsible for the content, accuracy, or practices of such third parties, and use of these tools or websites is at your own risk.

10. User Content and Reviews

You may post reviews, comments, or other content as long as it is not illegal, obscene, defamatory, threatening, or infringing upon the rights of others.

By submitting or posting content, you grant Jadu Magic Drip LLC a non-exclusive, royalty-free, worldwide, and perpetual right to use, reproduce, and display that content for marketing and promotional purposes.

We may remove or edit any content that violates these Terms or our community standards.

11. Disclaimer of Warranties

All products and Services are provided “as is” and “as available” without warranties of any kind, express or implied.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Jadu Magic Drip LLC disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Jadu Magic Drip LLC, its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Services or any products purchased.

In no event shall our total liability exceed the total amount paid by you for the product that gave rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Jadu Magic Drip LLC, its affiliates, officers, directors, employees, and agents from any claim, demand, or damages arising out of your violation of these Terms, misuse of the Services, or infringement of any third-party rights.

14. Governing Law

These Terms and any separate agreements under which we provide you products or services shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict-of-law provisions.

If you reside outside the U.S., mandatory consumer protection laws in your country may also apply.

15. Dispute Resolution

We value your satisfaction and encourage you to contact us first at Support@thejadu.com to attempt to resolve any concerns.

If a dispute cannot be resolved informally, it shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, in Delaware, USA.
You agree that arbitration will occur on an individual basis only, and that class actions or collective proceedings are not permitted.

16. Termination

We may suspend or terminate your access to the Services at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent or harmful conduct.

All provisions that should reasonably survive termination — including intellectual property rights, warranty disclaimers, and limitations of liability — will remain in effect.

17. Changes to These Terms

We may update these Terms periodically to reflect changes in our practices, products, or legal obligations.
When we do, we will revise the “Last updated” date and post the revised Terms on our website.

Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.